Privacy Policy

Resonant Knowing (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains what information we collect, how it’s used, and your rights regarding your personal data. By using this website or participating in any Resonant Knowing services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily give when you:

  • Join a program or course

  • Book a session

  • Subscribe to the newsletter

  • Download free resources

  • Complete a form

  • Contact us directly

This may include:

  • Name

  • Email address

  • Phone number (if provided)

  • Payment information (securely processed by third-party providers)

  • Any personal notes you choose to share

Automatically Collected Information

When you visit our site, basic technical data may be collected automatically, such as:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on site

  • Cookies and similar tracking technologies

This helps us understand site usage and improve user experience.

2. How We Use Your Information

We use your information to:

  • Provide and personalize services, programs, and sessions

  • Process payments

  • Send confirmation emails, reminders, and updates

  • Deliver newsletters and resources you signed up for

  • Improve website experience and offerings

  • Communicate with you about customer service needs

  • Comply with legal obligations

We do not sell your personal information. Ever.

3. How Your Information Is Stored + Protected

Your personal data is stored securely using trusted third-party platforms such as:

  • Squarespace

  • Stripe or other payment processors

  • Acuity/Squarespace Scheduling

  • ConvertKit or similar email service providers

We take reasonable steps to protect your information from unauthorized access, loss, or misuse.

However, no online transmission is 100% secure. By using our services, you acknowledge this inherent risk.

4. Payment Information

All payment information is processed securely by third-party providers (e.g., Stripe, PayPal).
We do not have access to or store your credit card details.

5. Sharing Your Information

We only share your information with trusted service providers who assist in operating the website and delivering services (e.g., payment processors, scheduling platforms, newsletter providers).

These partners are required to protect your data and use it only for the intended purpose.

We may also share information if required by law or to protect our legal rights.

6. Cookies + Tracking

Our website may use cookies or analytics tools (such as Google Analytics) to improve functionality and understand usage patterns.

You can disable cookies in your browser settings, but some features of the site may not work properly without them.

7. Email Communication

By subscribing to the newsletter or registering for services, you consent to receive emails related to:

  • Program updates

  • Educational content

  • Free resources

  • Marketing and announcements

You may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of emails.

8. Children’s Privacy

This website and our services are not intended for children under 13.
We do not knowingly collect personal information from children under 13.
If we learn that we have, it will be deleted promptly.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections

  • Request deletion of your data

  • Opt out of marketing emails

  • Limit certain data uses

To exercise these rights, contact:
sharon@resonantknowing.com

10. Links to External Sites

Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of those sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
The “Last updated” date at the top will reflect the most recent version.

12. Contact

If you have questions about this policy or how your data is handled, please reach out:

sharon@resonantknowing.com